SharePoint 2007 - Certain Pages Keep Timing Out

Thursday, 3 April 2008 00:07 by RanjanBanerji

We had an incident recently where some pages on our SharePoint application would just not show.  We would just get a timeout error.  These pages were functioning a few hours ago but all of a sudden they stopped.

What was common with all these pages is that they all had one or more instance of the Content Query Web Part (CQWP).  I ruled out database and network issues quite fast.  After spending hours trying to understand why these pages were timing out I finally tried one last hunch.  The CQWP uses cross list queries that in turn use the object cache for optimal performance.In a previous post I talk about the importance of the object cache with regards to Content Query Web Part performance.

Since the CQWP is so tightly coupled to the object cache I decided to go to Site Settings, Modify All Site Settings, Site Collection Object Cache and flush and clear the cache across all servers.  All the problem pages started working.  I guess sometimes the object cache gets corrupted and then all pages that have a CQWP or some form of a cross list query will perform poorly or just stop working.

I have yet to determine the cause of the so called cache corruption.

 

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