This Microsoft account is associated with a different XBox live profile

Thursday, 29 November 2012 01:11 by ranjanbanerji

When you get a new XBox and go through the initial setup process the last step is about setting up your XBox Live account.  Now if you already have an XBox live account from before and you use that account’s information you will get the following message “this Microsoft account is associated with a different xbox live profile. try a different account”.  In my case I didn’t even know I had an XBox live account.  I guess at some point in time I had set it up.

One thing that the XBox initial setup routine does not do is ask if you already have an account and then download your profile.  But if you back your way out of the setup of the XBox live account process on your XBox (no there is no exit or cancel button that I could find).  Once you are at the XBox Home press on the Guide button on your controller.  Its the big button with an X on it right in the center of the controller.  When you press that guide button you should get a menu with one of the options being to download your profile.  Select that option, enter your windows live email address and password and you should be good to go.

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